Support

    We succeed when our community succeeds.

    Listings
    Account
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    Listings

    Features
    Management
    Promotions
    General

    Features

    Members are allowed to create up to 6 Listings, depending on the Listing Subscription purchased, providing an opportunity to either create multiple Listings of the same type or to branch out and create different types of Listings.
      • CREATOR Listing Subscription: 1 Listing
      • ALCHEMIST Listing Subscription: Up to 3 Listings
      • GENIUS Listing Subscription: Up to 6 Listings
    Listings can be found using advanced search and filtering. Filters vary, depending on the type of Listing, but some of the more common filters include ‘Specialties’, ‘Language/s’, and by ‘Keywords’. We encourage Listing owners to be as thorough as possible when building their Listings, which builds trust, increases platform visibility, and more.

    Listing owners can provide various details to help visitors make better-informed decisions.

    Depending on the type of Listing, the following details are available to all Listing owners, regardless of their Listing Subscription.

      • Name
      • Tagline
      • Description
      • Specialties
      • Region
      • Language/s
      • Related Listings
      • Website Link
      • Contact Form
      • Logo & Cover Image

    All Listings include a built-in contact form, so people always have an easy way to reach out to Listing owners.

    The email address used when signing up for the platform will be the default recipient address, which can be changed at any time.

    Change your email address here.

    Listing owners can have their region listed for a quick location reference, as well as their nearest city shown on a map, providing quick access to directions for users.

    Listings can be rated by different criteria, depending on the type of Listing, helping Listing owners build their reputation by accumulating positive feedback. Reviews are always moderated, can only be submitted by registered users, and Listing owners cannot review their own Listings. Coach, Business, Group & Course
      • Overall Rating
      • Comment
    (more criteria can be added on request)

    From your account dashboard, you can easily view valuable information about your overall Listing footprint on our platform. with the ability to filter by a particular Listing and a specific date range.

    The analytics are laid out in a clean, simple fashion that’s easy to understand and digest.

      • Listing Views (Unique): A visitor has looked at your Listing, and the uniqueness is determined by their IP address.
      • Listing Views: If a unique visitor ever looks at your Listing again, this counts as a ‘view’.
      • Published Listings: This is how many ‘active’ Listings you currently have on our platform.
      • Pending Listings: This is how many Listings are waiting to be approved by our team.
      • Active Promotions: This is how many of your Listings have been promoted.

    Logos and Cover Images are essential for portraying brands, products, services, etc.

    For those that are highly visual, the right Logo and Cover image could be what makes someone ultimately choose your Listing.

    It’s really simple to have multiple Listings on our platform that might share much of the same information. You can easily duplicate any existing Listings in just a few steps.

      1. From your dashboard, click the ‘Duplicate’ icon on one of your Listings.
      2. Choose the desired package to place the duplicated Listing under.
      3. Make any desired changes to what will be your new Listing.
      4. Preview your Listing and/or Submit it.
    To help people easily reach Listing owners and to help get Listings found in search engines, NAP (Name, Address, and Phone Number) is critical information to include in a Listing. While including a Name (i.e., Listing Title) is a given, Listings can, depending upon the package selected, contain the following information in an actionable format (ex., click-to-call) where possible to make things even more convenient for users of the platform.
      • Contact Email (Click to Email)
      • Phone Number (Click to Call)
      • Website (Click to Browse)
      • Social Networks (Click to View)
      • Sign Up  (Click to Buy)
      • Calendr.it (Click to Book) – coming soon

    Links to Social Networks can be added to Listings, and when a link is added, the name of the network and the corresponding icon are automatically added.

    If someone chooses to click on one of the Social Networks, that network’s website will open in a new browser tab so that users can stay on the Listing.

    Videos uploaded to services like YouTube or Vimeo can be easily embedded into a Listing.

    Regular YouTube videos (e.g., https://youtu.be/xyz ) or YouTube Shorts (e.g., youtube.com/shorts/xyz) are allowed.

        • Business or Brand Introduction
        • Testimonials
        • Product Overviews
        • Service Demonstrations
        • Guides
    Link directly to your own website, allowing you to get more exposure and run visitors through your own sales funnel.

    Image galleries are ideal for communicating your branding, products, services, etc., and for those highly visual, the right images could ultimately make them choose you.

    Up to 6 images can be added to an Image Gallery.

    Up to 12 images can be added to Bonus Image Galleries and this is great for further showcasing a brand or business. 

      • Products
      • Services
      • Events
      • and more.

    Members gain access to Special Offers for products, services, and more.

    We are always looking for strategic partnerships to bring more value to our community, so those interested in potentially being a partner, please reach out.

    Every business should have a website to call its own and be listed on platforms like ours.

    We provide services to help you every step of the way with owning a website so that you can reach more customers.

    If you would like assistance with starting, completing, or maintaining your website, please reach out.

    Search Prominence 
      • Alchemist and Genius level Listings appear above Creator level Listings.
      • Promoted Listings are the only Listings that are given more prominence, above Alchemist and Genius – level Listings.
    Listing Prominence
      • Alchemist and Genius – level Listings appear on our Home page and other high-traffic pages for a time, giving them greater exposure.
      • Alchemist and Genius – level Listings will hold their spot on the high-traffic pages for as long as it takes for new, Alchemist and Genius – level Listings or Promoted Listings to push them out.
    TIP: To hold onto your Search and Listing Prominence longer or to help guarantee both, we recommend promoting your Listings.
    While we are always willing to help all of our members, those with Alchemist and Genius – level Listing Subscriptions can get hands-on assistance from our team. Those with Genius-level Listing Subscriptions get priority. To get started, please reach out.

    Listing owners can easily embed Cal.com booking forms by simply pasting the event link into their Listing. If you’re unfamiliar with Cal.com, it is essentially the premium version of Calendly, but for FREE for individuals.

    Listing owners can easily embed their Google Reviews by simply pasting the unique identifier portion of their EmbedSocial profile into their Listing. If you’re unfamiliar with EmbedSocial, it’s an industry-leading solution for collecting and displaying social media feeds, reviews, stories, or photos, and more. As part of our ‘Listing Support’ offering for Genius-level Listings, we can help you will all your EmbedSocial needs, and we even offer a huge discount to our members.
    All paid listings are automatically granted “verified” status on our platform and will display a badge, so other visitors know those Listings mean business.

    Instantly turn your Listings into a marketplace.

    Alchemist and Genius customers can add their products and productized services to their Listings, setting up a storefront that leverages the “foot traffic” of our platform’s users and visitors.

    Sell anything from physical products to digital downloads to services, accumulate and display positive reviews, generate sales reports, and more.

    We receive an agreed commission for any sale you generate from our platform.

    Management

    Search Prominence 
      • Alchemist and Genius – level Listings appear above Creator-level Listings.
      • Promoted Listings are the only Listings that are given more prominence, above Alchemist and Genius – level Listings.
    Listing Prominence
      • Alchemist and Genius – level Listings appear on our Home page and other high-traffic pages for a time, giving them greater exposure.
      • Alchemist and Genius – level Listings will hold their spot on the high-traffic pages for as long as it takes for new, Alchemist and Genius – level Listings or Promoted Listings to push them out.
    TIP: To hold onto your Search and Listing Prominence longer or to help guarantee both, we recommend promoting your Listings.
    Listings can be rated by different criteria, depending on the type of Listing, helping Listing owners build their reputation by accumulating positive feedback. Reviews are always moderated, can only be submitted by registered users, and Listing owners cannot review their own Listings. Coach, Business, Group & Course
      • Overall Rating
      • Comment
    (more criteria can be added on request)

    Listings are tied to a subscription, so as long as a Listing subscription is active, the Listings tied to that subscription will be as well.

    Absolutely! Visit the Subscriptions area of your account dashboard, view the subscription you would like to change, and switch your plan.

    Promotions - coming soon

    General

    Listings can be rated by different criteria, depending on the type of Listing, helping Listing owners build their reputation by accumulating positive feedback. Reviews are always moderated, can only be submitted by registered users, and Listing owners cannot review their own Listings. Coach, Business, Group & Course
      • Overall Rating
      • Comment
    (more criteria can be added on request)

    Ratings & Reviews

    This is our in-house ratings and reviews feature that we have full control over.

    Google Reviews

    These are reviews that we help Listing owners pull in from Google. While we do have some control, some aspects are out of our hands.

    Please reach out with any questions about your Listings.

    Account

    Access
    Management
    Privacy
    General

    Access

    You can log into your account by clicking on ‘Sign In’ within the menu area or using this direct link.

    Once logged in (see above), you can access all areas of your account by clicking on ‘Dashboard’ within the menu area.

    Management

    Once logged in, you can change your password using this link. If you are currently logged out, you can change your password by clicking the ‘Reset Password’ link on the login page.

    Please reach out if you want to remove your account from our platform so that we can do so responsibly, with your privacy in mind.

    Privacy

    Please reach out if you want to remove your account from our platform so that we can do so responsibly, with your privacy in mind.

    Important question! We welcome you to review our Privacy Policy.

    General

    Please reach out with any questions about your account.

    Billing

    Payment
    Orders
    Subscriptions
    General

    Payment

    We use Stripe as our payment processor, allowing us to provide secure credit card transactions.

    Once logged in, you can update your credit card info by clicking on ‘Account’ within your dashboard or using this direct link.

    Orders

    Once logged in, you can view your orders by clicking on ‘Orders’ within your dashboard or using this direct link.

    Subscriptions

    Once logged in, subscriptions can be upgraded or downgraded anytime by clicking on ‘Subscriptions’ within your dashboard or using this direct link.

    You will then use the ‘Switch Plan’ feature to change your subscriptions as desired.

    Once logged in, subscriptions can be canceled anytime by clicking on ‘Subscriptions’ within your dashboard or using this direct link.

    General

    Please reach out with any billing questions.

    General

    Platform
    Partnerships
    Vendors
    General

    Platform

    Genius2U is a platform to help people have access to intuitive oriented Coaches, Businesses, Groups, Courses, and information so that they can live their best life.

    Great question! We encourage you to check the How It Works page for more information.

    Partnerships

    Absolutely! We are always working to form partnerships, primarily focusing on bringing more value to our community.

    If you are interested in being a Genius2U partner, please reach out to get a conversation going.

    You bet! We can provide you with your own version of Genius2U to target other niches or hyper-targeted local markets, etc. If you are interested in bringing your own version of Genius2U to the world, please reach out to get a conversation going.

    Vendors

    Yep! Listing owners can add their products and productized services to their Listings, setting up a storefront that leverages the “foot traffic” of all the users and visitors on our platform.

    For those not planning to add Listings but still wish to sell on our platform, please reach out to get a conversation going around being a Genius2U vendor partner.

    Each of our vendors (and their products) must be approved, but generally, we allow products and services in the intuition & related niches to be on our platform.

    Yes. We typically receive a 20% commission for any sale that you’re able to generate from our platform.  Of course, this is negotiable for high ticket items; and high volumes. Reach out to discuss further. 

    Reach out to set up a ‘vendor only’ account with Genius2U.

    General

    Please reach out with any questions.

    Claim Listing
    Find and take control of any Listings your business has on our platform.
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      Add Listing